ABOUT THE SERVICE

Facilities Management

Property ownership doesn’t end at completion—it’s an ongoing commitment that demands consistent attention, proactive maintenance, and rapid response when issues arise. At Construction 360 Ltd, our Managed Services division provides comprehensive facilities management for residential blocks, commercial properties, and mixed-use developments. With over 300 units under our management, we’ve developed robust systems and trusted supplier relationships that keep buildings running smoothly, tenants satisfied, and property values protected.

Facilities Management
CAPABILITIES

Why Choose Us

Responsive Service

Emergency response with guaranteed call-back times. Routine requests handled within agreed SLAs.

Proactive Maintenance

Planned preventative maintenance programmes that catch issues before they become emergencies.

In-House Capability

From minor repairs to major remedial works, we handle everything with our in-house trade teams.

Transparent Reporting

Detailed reports outlining works completed, compliance statuses, and upcoming preventative tasks.

SCOPES & DELIVERABLES

Specialist Sub-Services

Reactive Maintenance & Repairs

Rapid response to tenant-reported issues and property emergencies. Our team handles everything from leaking taps and faulty electrics to boiler breakdowns and security concerns. We operate a tiered response system: emergencies within 4 hours, urgent issues within 24 hours, and routine repairs within 48-72 hours. All works are logged, photographed, and reported back with full transparency.

Planned Preventative Maintenance (PPM)

Structured maintenance programmes designed to extend asset life, maintain compliance, and prevent costly emergency repairs. PPM schedules typically include: HVAC servicing, gutter clearance, roof inspections, communal lighting checks, fire safety equipment testing, lift maintenance coordination, drainage surveys, and decorative upkeep cycles.

Communal Area Management

Comprehensive care for shared spaces in residential blocks and commercial buildings. Services include regular cleaning, lighting maintenance, entrance door and intercom upkeep, bin store management, car park maintenance, garden and landscaping coordination, and decorative refresh programmes.

Building Fabric Maintenance

Ongoing care for the physical structure and exterior of your property. Services include roof repairs and maintenance, external redecoration programmes, window and door maintenance, brickwork and pointing repairs, balcony inspections and repairs, rainwater goods maintenance, and structural monitoring where required.

Emergency & Out-of-Hours Service

Round-the-clock coverage for genuine emergencies. Our 24/7 service handles burst pipes, security breaches, dangerous structural issues, power failures, and other urgent situations that can't wait until morning.

COMMON INQUIRIES

Frequently Asked Questions

We manage properties of all sizes, from individual residential buy-to-let apartments and blocks of flats to commercial office buildings, industrial spaces, and mixed-use retail blocks.
We offer both fixed-rate monthly retainer packages for planned maintenance and transparent hourly rates for reactive callouts. We can tailor an agreement based on your portfolio size.
We provide a guaranteed 4-hour response time for structural, electrical, or plumbing emergencies that pose an immediate risk to the property or occupant safety.
PROJECT ENGAGEMENT

Ready to brief our engineers?

Submit your project specifications or plans electronically. Our coordinators will review your design files and contact you with full costings.

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